VOLUME – II, ISSUE - V (MAY, 2012)

VOLUME – II, ISSUE - V (MAY, 2012) ABSTRACTS OF VOLUME – II, ISSUE - V (MAY, 2012) CUSTOMER RELATIONSHIP MANAGEMENT: A CASE STUDY OF BRITISH TELECOM BROADBAND CUSTOMERS HYDER KAMRAN & NITIN RAJ SRIVASTAVA INFLUENCE OF ORGANIZATIONAL STRUCTURE, SOCIAL INTERACTION AND DEMOGRAPHICAL VARIABLES ON ORGANIZATIONAL COMMITMENT: AN EMPIRICAL ASSESSMENT OF TWO LEVELS OF EMPLOYEES OF SAUDI ARABIA DR. NASSER S. AL-KAHTANI FINANCIAL DEREGULATIONS AND PRODUCTIVITY CHANGE IN PAKISTAN BANKING INDUSTRY RAFAQET ALI & MUHAMMAD AFZAL BRILLIANT INTELLIGENCE AND INTERNAL MARKETING EFFECT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR- STUDY OF EMPLOYEE IN HIGH TECHNOLOGY INDUSTRY FENG-LI LIN, JUI-YING HUNG & KUO-SONG LU AN IDENTIFICATION OF CRITICAL STRATEGIC SUCCESS FACTORS THAT MAKES ETHIOPIA ONE OF THE MOST ATTRACTIVE TOURIST DESTINATION DR. GETIE ANDUALEM IMIRU BARRIERS TO KNOWLEDGE MANAGEMENT IMPLEMENTATION IN UNIVERSITIES ROYA DARABI & AHMAD GHASEMI AN ASSESSMENT OF BANGLADESHI COMMERCIAL BANKS TREND TOWARDS UNIVERSAL BANKING MD. AL MAMUN COMPARISON OF IMAGE ENHANCEMENT TECHNIQUES ABDUL RASAK ZUBAIR STATIONARY DEMAND CURVE MODEL UNDER JUST IN TIME INVENTORY SYSTEM DR. KAVITA DAVE & DR. NITIN D. SHAH A STUDY OF LEADERSHIP STYLES IN PUBLIC-SECTOR ENTERPRISES (A CASE STUDY OF BHARATH EARTH MOVERS LIMITED) K. V. GEETHA DEVI, DR. G. RAMA KRISHNA REDDY & DR. G.HARANATH A STUDY ON CONSUMER AWARENESS, USAGE PENETRATION AND ADOPTION OF 3G MOBILE SERVICES IN INDIA SARIKA KHANNA & DR. NISHA AGARWAL THE IMPACT OF WORKPLACE STRESS ON HEALTH: THE MEDIATING ROLE OF SPIRITUALITY IN THE WORKPLACE NAGALAKSHMI. P & DR. K. JAWAHAR RANI EMPLOYMNET TO WOMEN IN INDIAN BEEDI INDUSTRY AN OPPORTUNITY OR THREAT: A CASE STUDY OF NIZAMABAD DISTRICT GIRISH KUMAR PAINOLI CELEBRITY ADVERTISEMENT AND ITS IMPACT ON BUYING BEHAVIOUR DR. S. BANUMATHY & DR. M. SUBASINI INFLUENCE OF PERSONALITY ON QUALITY OF WORK LIFE OF TEACHERS J. PARAMESWARI & DR. S. KADHIRAVAN LEADERSHIP ENHANCEMENT THROUGH ASSESSMENT AND DEVELOPMENT (LEAD) AT ALPHA PHARMACEUTICALS INDIA PRIVATE LTD. DR. GOWRI JOSHI & DR. BHARATI DESHPANDE ANALYSIS OF CUSTOMERS’PERCEPTION IN INDIAN BANKING SECTOR DR. ROSY KALRA DEMOGRAPHIC CHARACTERISTICS OF EMPLOYEES IN INFORMATION TECHNOLOGY INDUSTRY IN INDIA DR. DEEPAKSHI GUPTA IMPACT OF ANIMATION ON CHILDREN J. J. SOUNDARARAJ & DR. D. V. S. JANAKIDAS A CASE STUDY ON TRAINING AND DEVELOPMENT WITH REFERENCE TO NUTRINE CONFECTIONERY COMPANY LTD., CHITTOOR (A.P) C. RAJANIKANTH SHIFTING PARADIGMS IN TEACHING PEDAGOGY OF B-SCHOOLS PRITAM P. KOTHARI, AVINASH A. DHAVAN & SHIVGANGA C. MINDARGI IMERATIVES FOR GLOBAL RETAILERS EYEING INDIAN RETAIL MARKET- A STUDY OF WAL MART DR. SIDDHARATHA S BHARDWAJ & DR. MAMTA RANI CUSTOMERS' PERCEPTION TOWARDS E-BANKING SERVICES OF THE COMMERCIAL BANKS IN CUDDALORE DISTRICT RAVICHANDRAN & DR. A. MURUGARATHINAM CUSTOMER RETENTION CHALLENGES IN THE HYPERCOMPETITIVE INDIAN INDUSTRIES NIDHI KHURANA & AJEET KUMAR PATHAK SERVICES INNOVATION INSIDE AND OUTSIDE OF THE ORGANIZATION WITH THE HELP OF ICT DR. RAJESH N. PAHURKAR CREATING A SYSTEMATIC TRADING PLAN WITH AT THE MONEY CALENDAR CALL SPREAD IN NIFTY PRIYANKA VASHISHT GENDER EMPOWERMENT IN PRACTICE: A CASE STUDY OF BHARAT COKING COAL LIMITED, DHANBAD DR. N. C. PAHARIYA & ABHINAV KUMAR SHRIVASTAVA RETAIL STORE SELECTION CRITERIA USED BY CUSTOMERS IN DELHI-NCR: IMPLICATIONS FOR THE RETAILERS ANOOP KUMAR GUPTA CUSTOMER RELATIONSHIP MANAGEMENT IN TELECOM INDUSTRY – WITH REFERENCE TO BHARTI AIRTEL, ANDHRA PRADESH DR. K. RAJI REDDY, DR. D.THIRUVENGALA CHARY & SHATHABOINA. RAJU INITIATIVE TAKEN TOWARDS RETAIL MARKETING IN INDIA WITH REFERENCE TO LUCKNOW CITY (U.P.), INDIA SMRITI SRIVASTAVA & RAJEEV GUPTA

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