| Title : | CUSTOMER RETENTION THROUGH SERVICE RECOVERY | |
| Authors : | PIYALI PAL | |
| Journal Title : | International Journal of Research in Commerce and Management | |
| Date : | 2011-12-17 | |
| File : | Click to Download PDF | |
| Title : | CUSTOMER RETENTION THROUGH SERVICE RECOVERY | |
| Authors : | PIYALI PAL | |
| Journal Title : | International Journal of Research in Commerce and Management | |
| Date : | 2011-12-17 | |
| File : | Click to Download PDF | |