Title : | IMPACT OF EMPLOYEE SATISFACTION AND UNION - MANAGEMENT RELATION ON ENHANCED CUSTOMER SATISFACTION- REGRESSION ANALYSIS: A STUDY OF ANDHRA PRADESH STATE ROAD TRANSPORT CORPORATION (A.P.S.R.T.C) | |
Authors : | A. R. VIJAYA CHANDRAN, DR. MOHAMMED ABBAS ALI & DR. V. M. PRASAD | |
Journal Title : | International Journal of Research in Commerce, IT and Management | |
Date : | 2012-03-12 | |
File : | Click to Download PDF |