Title : | EXPLORING SERVICE INNOVATION PROCESS AND STRATEGY IN DEVELOPING CUSTOMER RELATIONSHIP-WITH REFERNCE 21st CENTURYBANK -˜YES BANK-™ | |
Authors : | SHILPA SANTOSH CHADICHAL & DEBLINA SAHA VASHISHTA | |
Journal Title : | International Journal of Research in Commerce and Management | |
Date : | 2012-07-02 | |
File : | Click to Download PDF |
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