| Title : | BUILDING & TESTING MODEL IN MEASUREMENT OF INTERNAL SERVICE QUALITY IN TANCEM - A GAP ANALYSIS APPROACH | |
| Authors : | DR. S. RAJARAM, V. P. SRIRAM & SHENBAGASURIYAN.R | |
| Journal Title : | International Journal of Research in Commerce, IT and Management | |
| Date : | 2012-10-19 | |
| File : | Click to Download PDF | |
