Title : | THE RESPONDENTS PERCEPTION OF CUSTOMER CARE INFLUENCE ON CUSTOMER SATISFACTION IN RWANDAN COMMERCIAL BANKS - A CASE STUDY: BANQUE POPULAIRE DU RWANDA | |
Authors : | MACHOGU MORONGE ABIUD, LYNET OKIKO, VICTORIA KADONDI & NDAYIZEYE GERVAIS | |
Journal Title : | International Journal of Research in Computer Application and Management | |
Date : | 2013-01-08 | |
File : | Click to Download PDF |