| Title : | AN IMPACT OF SERVICE QUALITY ON LOYAL CUSTOMER AND ITS SATISFACTION: A STUDY OF PRIVATE BANKS IN KANPUR CITY (INDIA) | |
| Authors : | RAVINDRA KUMAR KUSHWAHA, GURPREET SINGH, NEERAJ JOSHI & NEHA PUSHPAK | |
| Journal Title : | International Journal of Research in Commerce, IT and Management | |
| Date : | 2013-10-03 | |
| File : | Click to Download PDF | |
