| Title : | ENCOMPASSING KANO-™S MODEL TO AUGMENT CUSTOMER EXPERIENCE FOR THE INDIAN DTH INDUSTRY | |
| Authors : | DR. SUJATA JOSHI, DR. SANJAY BHATIA, ARNAB MAJUMDAR & ARCHIT MALHOTRA | |
| Journal Title : | International Journal of Research in Commerce, IT and Management | |
| Date : | 2014-04-11 | |
| File : | Click to Download PDF | |
