Title : | EVALUATION OF PASSENGER SATISFACTION AND SERVICE QUALITY IN INDIAN RAILWAYS - A CASE STUDY OF SOUTH CENTRAL RAILWAY USING RAILQUAL | |
Authors : | M. DEVI PRASAD & DR. B. RAJA SHEKHAR | |
Journal Title : | International Journal of Research in Commerce and Management | |
Date : | 2011-07-05 | |
File : | Click to Download PDF |