| Title : | THE EFFECT OF CUSTOMER SERVICE RECOVERY STRATEGIES ON CUSTOMER SATISFACTION AND LOYALTY IN ETHIOPIAN INSURANCE CORPORATION (EICO) | |
| Authors : | DR. GETIE ANDUALEM IMIRU | |
| Journal Title : | International Journal of Research in Commerce, Economics and Management | |
| Date : | 2015-05-31 | |
| File : | Click to Download PDF | |
