| Title : | AN ANALYSIS OF SERVQUAL AND SERVPERF IN INDIAN BANKING CONTEXT | |
| Authors : | SUDESHNA DUTTA | |
| Journal Title : | International Journal of Research in Commerce, IT and Management | |
| Date : | 2016-10-01 | |
| File : | Click to Download PDF | |
| Title : | AN ANALYSIS OF SERVQUAL AND SERVPERF IN INDIAN BANKING CONTEXT | |
| Authors : | SUDESHNA DUTTA | |
| Journal Title : | International Journal of Research in Commerce, IT and Management | |
| Date : | 2016-10-01 | |
| File : | Click to Download PDF | |