Title : | CUSTOMERS-™ EXPECTATION AND MANAGEMENT-™S PERCEPTION OF SERVICE QUALITY: A STUDY OF HOTEL INDUSTRY IN SELECTED CITIES OF TIGRAY REGION, ETHIOPIA | |
Authors : | GUESH BERHE GEBREMICHAEL & DR. AMARINDER SINGH | |
Journal Title : | International Journal of Research in Commerce, Economics and Management | |
Date : | 2017-08-01 | |
File : | Click to Download PDF |