| Title : | CRM PRACTICES OF TWO INDIAN E-BUSINESS FIRMS AND EVALUATION OF THEIR COMPETITIVE ADVANTAGE THROUGH RBV | |
| Authors : | DIBYENDU CHOUDHURY & DR. SASMITA MISHRA | |
| Journal Title : | International Journal of Research in Computer Application and Management | |
| Date : | 2011-10-08 | |
| File : | Click to Download PDF | |
