| Title : | SERVICE QUALITY PERCEPTIONS OF CUSTOMERS: A STUDY OF THE CUSTOMERS-™ OF PUBLIC SECTOR AND PRIVATE SECTOR COMMERCIAL BANKS IN INDIA | |
| Authors : | K. RAMA MOHANA RAO & TEKESTE BERHANU LAKEW | |
| Journal Title : | International Journal of Research in Commerce and Management | |
| Date : | 2011-11-11 | |
| File : | Click to Download PDF | |
